Calance Job Opening

Job TitleIT Business Analyst 2 - ID:36615
Duration9 Months
Start DateASAP
Job SkillsBusiness Analysis
LocationAtlanta, GA
Date Posted02/12/2021

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Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire an IT Business Analyst 2.

Key Responsibilities
. Analyze business needs and map to software capabilities.
. Understand customer business processes and document workflows.
. Develop business functional and non-functional requirements.
. Develop test plans and scripts and test new or upgraded technology.
. Provide user support and training on any new applications or new functionality.
. Configure software as required to support business needs.
. Support change management for transition to new or upgraded technology.
. Deliver solution alternatives and recommendations for business technology needs.
. Provide incident support and communication where issue is related to proper use of the software.
. Create software user guides and other supporting documentation as required.
. Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support in the maintenance or enhancements of systems.
. Assumes responsibility for project tasks to ensure they are completed on time.
. Analyze data to determine the root cause of any issue and communicate with business and technical team as needed.
. Consults with vendors and technical staff to ensure that functionality of automated system is consistent with adherence to laws, regulations, business rules and best practices.

Requirements and Skills
. Proven data analysis and problem-solving skills.
. Ability to determine and effectively document functional needs and business requirements using Microsoft
. Office including Word, PowerPoint and Visio.
. Intermediated to advanced skill level knowledge in Excel.
. Proficiency in using Microsoft Teams to conduct meetings and manage Teams content.
. Excellent organizational skills with the ability to focus on results to meet multiple deliverables and critical deadlines.
. Strong presentation, interpersonal, communication, project management, and documentation skills.
. Bachelor's degree in a related field from an accredited college or university AND one year of related
experience; OR Associate's degree in a related field from an accredited college or university AND two years
of related experience.

Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.

Calance - the place to grow.

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Mission Viejo, CA ~ (800) 732-4680
Atlanta, GA ~ (888) 732-4680

Calance is a global IT Services firm specializing in end-to-end solutions for Development, Managed Service,
Security, SAP, Project Control Integration and IT Staffing.Operating in the United States and India,
Calance helps clients bring their ideas and strategies to life through talent, technology and tenacity.

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