Calance Job Opening

Job TitleDesktop Support/Technician - ID:36436
Duration12 Months
Start DateASAP
Job SkillsDesktops, Laptops, Workstations, PC's
LocationRussells Point,, OH
Date Posted01/04/2021

Generated button

FOR IMMEDIATE DETAILS ABOUT THIS POSITION, contact ANY of us direct, referencing the JOB# below:

Kindest Regards:
SUMIT KUMAR: (800) 732-4680 x718
JUSTIN MATLIN: (469) 209-5915
KIANA AREVALO: (469) 325-3712
JOANNE SMITH: (469) 298-9115
SHERRIE KRAUS: (469) 996-9697
E M A I L:


** We will NOT accept 3rd Party (C2C)/INC/1099 consultants *

Position: Desktop Support/Technician
JOB REF#: 21718
Duration: 12+ Months (On-going Contract)
Location: Russells Point, OH 43348 (on-site only)
Rate: Open, depends on exp level (W2 ONLY)

SHIFT: 1pm to 9:30pm EST

A global company is seeking to hire an experience Desktop Support/technician for a long-term, on-going contract. Although this is a contract role, the average consultant has been with this client between 6-9 years. If you are looking for a long-term stable opportunity, that offers medical/dental benefits and paid sick time, than this position is for you. All work will be performed on-site.

• Troubleshoot and repair equipment.
• Verify the integrity of accessories and clean the equipment.
• Configure equipment to customer specifications.
• Install RAM, hard drives, video cards, CD-ROM's and other peripherals.
• Keep the tracking and inventory databases up to date.
• Set, configure, and troubleshoot PC/laptop and printers in a LAN environment.
• Analyze, test and evaluate new products.
• Maintain library of current BIOS, drivers and patches for supported equipment.
• Support remote access for laptop users and maintain call tracking and inventory databases.

Daily Tasks Performed
• Troubleshoot and repair PC's, Laptops, Printers, & Lineside equipment
• Keep tracking and Inventory systems up to date
• Field incoming help requests from end users in a courteous manner.
• Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician or programmer.
• Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals

REQUIRED SKILLS/EXPERIENCE: (Resume must reflect this experience)
• 2 years of experience as a Computer Technician, providing Desktop Support and Networking Applications.
• Basic ability to use personal computer and software applications.
• Basic knowledge of application, connectivity, hardware, peripheral, including printers and scanners, networking monitoring tools, and TCP/IP protocol.
• Basic knowledge in using PC software programs, remote tools.
• Basic knowledge in the areas of SQL, WAN/LAN Telecommunications (T1s, Modems, Hubs, Routers, Frame Relay) and AS400.
• Basic knowledge of Security Administration procedures.
• Basic knowledge of MIS environment.
• Must have a stable work history, working in a similar role for a large environment
• Exceptional written and oral communication skills.
• Education: BA/BS in Information Technology, Computer Science, or related field or equivalent work experience.

Calance Consultant Benefits Offerings:
- H1 Transfers/Green Card processing offered (NO C2C)
- EPO/PPO Medical Plan (Cigna)
- HMO/PPO Dental programs (Cigna)
- Vision - VSP (Vision Plan Summary)
-  Voluntary Life, Short (STD)/Long Term (LTD) Disability and Voluntary plans
- 401K VOYA Retirement vesting program
- Paid Bi-Weekly/Direct Deposit

Send To Email / Remind Me



Mission Viejo, CA ~ (800) 732-4680
Atlanta, GA ~ (866) 732-4680

Calance is a global IT Services firm specializing in end-to-end solutions for Development, Managed Service,
Security, SAP, Project Control Integration and IT Staffing.Operating in the United States and India,
Calance helps clients bring their ideas and strategies to life through talent, technology and tenacity.

2020 All rights reserved.